Privacy Policy
How Arc Growth collects, uses and protects your information, in plain English.
Last updated: 2026
Who this applies to
This policy covers Arc Growth ("we", "us") and this website. It explains what we collect when you browse the site or contact us, and what we do with it. If you become a client, any project agreement we sign with you sits alongside this policy.
What we collect
- Information you give us. When you use a form on this site (a project brief, a plan or report request, or a general enquiry) you may provide your name, email, phone or messaging handle, business details, website address, and anything you write in the message.
- Information collected automatically. Like most sites, we may collect basic technical data, IP address, browser and device type, pages viewed and referring links, through cookies or similar technology, to keep the site working and understand how it's used.
How we use it
- To reply to your enquiry and provide the services you ask about.
- To prepare quotes, plans and reports you request.
- To operate, secure and improve this website.
- To measure how our own marketing performs.
We only use your information for the purposes you'd reasonably expect, or where the law allows.
Cookies and analytics
We may use cookies and privacy-respecting analytics to understand site usage. Where we run advertising (for example Google or Meta), those platforms may set cookies to measure and improve ad performance. You can control cookies through your browser settings; blocking some may affect how the site works.
Who we share it with
We do not sell your personal information. We share it only with trusted providers who help us run the business, and only as needed, for example our website host (Cloudflare), our email provider, and, where you engage us to run campaigns, the relevant advertising and analytics platforms. Those providers are bound to protect your data. We may also disclose information if required by law.
How long we keep it
We keep enquiry and client information for as long as needed to respond to you, deliver our services, and meet legal or accounting obligations, then we delete or anonymise it.
Your choices and rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses. To make a request, email [email protected] and we'll help.
Security
We take reasonable steps to protect your information. No method of transmission or storage is ever completely secure, but we work with reputable providers and limit access to what's necessary.
Children
This site isn't directed at children, and we don't knowingly collect information from them.
Changes to this policy
We may update this policy from time to time. The "last updated" date above shows the latest version.
Contact
Questions about privacy? Email [email protected].